Huxley's Policies

Chicks

From February until May, orders have a shipping minimum of 10 chicks to ensure that chicks stay warm enough during transit. During the warmer months, we drop the minimum to 6 chicks. For Local Pickup, the minimum is 2 chicks per order.

Please add in the Notes Section of your order when you would prefer to have your order shipped if there is a preference. Please reach out to us before placing your order to see our estimated wait times if you are wanting your chicks ASAP, as orders are filled in the order in which they were placed. We set eggs specifically for orders placed.

Huxley’s Homestead’s official policy is that we do not issue refunds or cancellations on orders placed unless we are unable to complete an order within the selected shipping year. You agree to these terms and conditions at checkout when placing an order through us.

Chicks are sent the day of hatch and packed with Gro-gel, feed, and heat packs to ensure they stay hydrated and warm during their trip. Chicks are sent Express through USPS and typically take 1-2 days to arrive. Shipping is a flat rate of $65 per box. This includes the cost of shipment, shipping box, shipping pad, Gro-gel, and heat packs for the chicks. One box holds up to 25 chicks. Any order over 25 chicks will require a second shipping box.

Eggs

Hatching Egg orders are scheduled on a first come first served basis.

We ship our eggs with lots of love and care to minimize poor handling. Please include your preferred ship date in the notes section of your order if you don’t want them first available. If you leave the notes section blank eggs will be shipped out once the order is available and filled. Eggs will ship out Monday-Wednesdays. If we are not able to ship out your order for the date you desired we will reach out to schedule the next available option. Once shipped, the eggs typically arrive in 1-3 business days.

There are no guarantees on hatching eggs. Please buy only if you are willing to risk that they may not hatch. Your eggs can be rendered infertile due to x-rays, be damaged during shipping or transport, or be subject to temperature extremes. These are issues beyond our control and are an inherent risk of mailed hatching eggs. Per our policy we do not issue refunds or cancelations on orders placed. If we are not able to fulfil the order within the shipping year we will refund you only under those circumstances. You agree to these terms and conditions at checkout when placing an order through us.

Liquids (Tinctures, Oils, Elector PSP, etc.)

Due to the nature of liquid products, we do not accept returns, refunds, or exchanges on liquid items including tinctures, oils, Elector PSP, and other liquid products sold by Huxley’s Homestead. Once a liquid product has been shipped or picked up it cannot be returned. This policy is in place to protect the safety and integrity of the products we provide.

If your order arrives damaged or leaking during shipping, please contact us within 48 hours of delivery and include photos of the damaged item and packaging so we can review the situation. We will absolutely work with you to determine an appropriate resolution.

Any herbal tinctures or animal care products sold by Huxley’s Homestead are not intended to diagnose, treat, cure, or prevent disease and are not a substitute for veterinary care. Customers are responsible for researching and determining whether a product is appropriate for their animals.

By placing an order through Huxley’s Homestead you agree to these terms and conditions at checkout.

Shipping Disclaimer

Please note that shipping carriers occasionally experience delays that are outside of our control. Huxley’s Homestead is not responsible for carrier delays once a package has been accepted by the shipping service.

Elector PSP

Elector PSP is sold as a repackaged product for convenience. Customers are responsible for following all manufacturer directions and label instructions.

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